My experience with Mr. Bowie was phenomenal! I see the previous review left and I am also from Baton Rouge, LA and moved to Spring, Tx.
Mr. Bowie was able to untangle the mess that created by another market representative. My story is I began shopping for health insurance because I am looking to save money from paying for health insurance coverage for my son and myself. After speaking to a different Healthcare Market Specialist who misled me by giving false and incorrect information to qualify me for health insurance through the marketplace that would have created problems in the long run. I explained the situation to Mr. Bowie, an expert in Health Insurance and he was able to review, correct and recommend health insurance plans that fit my household and budget without issue and prevent penalties that would have created BIG issues later on.
I highly recommend the Bowie Insurance Group!

I am writing a totally unsolicited note to advise Humana of the quality of service rendered to me today by your representative, Mr. Lorenzo J. Bowie. At the end of September, I relocated to Spring, Texas, from Baton Rouge, Louisiana. I have been enrolled in the Humana Gold program since my first Medicare eligibility in 2006.

As my circumstances changed, I entered the Humana Gold Plus (HMO SNP) program which, as you know, incorporates Medicaid assistance. The transfer of coverage from Louisiana thus involved the Texas Medicaid office. My daughter had worked conscientiously for months to complete the transfer of service with a few loose ends remaining.

While we were in Walmart today (Thursday, 12/13), my daughter saw a gentleman at a table with Humana signage and thought that perhaps he could just answer a few questions regarding the delays she had been encountering with the transfer. But as it turned out, Mr. Bowie was not only knowledgeable but helped to tie up the loose ends with Texas Medicaid and when we left, everything was set to go with my Humana SNP coverage on January 1, 2019.

I was so pleasantly surprised that I asked Mr. Bowie whom I should contact to let Humana know just how valuable your service outreach — such as having a cordial and competent representative available at Walmart — is to a customer like me, a 77-year-old woman trying to get my healthcare coverage in order.

Again, thanks to Mr. Bowie and to Humana for giving me peace of mind regarding my coverage. Do accept my sincere best wishes for a blessed holiday season for you and your families! Sincerely,